With dedicated teams who are experts in customer service, retail management, hospitality and maintenance, the Structure Retail team is perfectly positioned to create prospering communities in Sub-Regional and Super- Neighbourhood shopping centres.
Partnering with retailers, we focus on providing tailored asset and facilities management services that bring a high-street experience to the convenience of a community-centred hub of shopping and dining.
Our industry-leading services are changing the way communities interact with local shopping centres.
We help with:
SRM also specialises in the management of Retail Strata assets for clients, with expertise in:
We’re bucking the trend of big corporations with small ideas.
Our extensive network is anchored by our dedicated and hands-on team that make a personalised service a reality. We’re big enough to deliver superior value for money while ensuring our clients never feel lost in the crowd.
Having spent decades managing communities in retail, residential and commercial properties, we know how important it is to stay connected with the people we’re serving. All of our team play active roles in the centres we manage to keep our fingers on the pulse of what customers want and how we can support our retailers to achieve success.
Professional Reporting
Keeping you informed and in control is a crucial aspect of how we work. We provide monthly reports that offer a clear picture of how your asset is tracking.
Effective Partnerships
We work closely with everyone from national retailers to family-owned businesses, taking every opportunity to learn from their expertise and implement meaningful change.
Dedicated Marketing Team
Our enthusiastic marketing team works tirelessly to drive foot traffic and attract new retailers. Delivering convenience for our communities is vital as we create the central hub of suburban areas.
In response to the increasing scale and complexity of
Community Title, Structure Group has initiated a new
model of Facilities Management, which moves beyond the
maintenance of physical infrastructure to embrace social
and cultural affairs.
We’ve recognised that streets and public spaces that
appear to be public, yet are owned and maintained by
the Community Association, need a particular type of
management. Especially in new areas lacking social and
cultural history, a management model is needed that
embraces civic identity at its core. So, Structure Group
has selected the TOCEMA Worldwide, Town Centre
Management Quality Mark, as an accountable framework
for holistic management.
Get in touch to talk about how we can create the Structure Retail difference at your centre.